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FAQ

How do I apply?

You can go to our website to apply online: www.nvpools.com.

What are the age requirements to be a lifeguard?

You must be 15 years old by the last day of your lifeguarding class.  You will not need to be certified until Memorial Day weekend.

Do I need to be certified to apply and interview?

No.  We will have information for you about our upcoming training.  You do not need to be certified until Memorial Day weekend.  The sooner you come in for an interview, the better chance you have of working at the pool of your choice.

What happens after the interview?

You will be emailed a job offer within a week that you must respond to within one week.  If you don’t respond to the email your job offer will most likely be given away.

I accepted my job offer, what happens next?

Depending on the position you will be emailed your employment packet.  This will include your contract, I-9, W-4, VA-4 and uniform order sheet.  All forms must be returned ASAP.  All uniforms orders are due no later than May 1st.

Do I need a work permit to work?

If you are 15 years old you must obtain a workers permit to work for us.  You can pick them up from your school’s guidance office or career center.  Once you obtain one we will fill it out for you and mail it back to you.  The final copy must be returned to the office to be put on file.

How do I find out when I start working?

Your pool manager will contact you before your first initial staff meeting on May 22nd.  If you have conflicts that will occur while school is in session, you should bring all these dates to that first staff meeting.  The pool manager will do their best to accommodate all requests but it is ultimately the employee’s job to cover all hours they need off.  Your pool manager will be the person that writes the schedule all summer so if there are conflicts they are the person you want to talk to.

What is the difference between full-time, part-time and substituting?

Full-time is considered working anywhere from 30-40 hours per week.  Part-time is considered working anywhere from 20-30 hours per week.  Substituting is done on a pick up basis at each individual pool.  If you are employed as a substitute you will be assigned a base pool but you can work at any of our pools.

How much will I get paid?

Pay rates are determined by age, experience and certifications.  Once you come in for an interview we will have more details on pay rates.

What is IST and is it mandatory?

No. IST stands for In-Service Training, this is a program we developed to keep our lifeguards certifications current and keep them practicing their skills weekly.  You must attend and pass both nights of IST to receive new certifications.  If you attend IST each year you never have to worry about your certifications lapsing. IST is not mandatory but is highly encouraged.  It gives the staff an opportunity to practice how they would react in a real life situation. For more information about IST visit our website or call Juli Branch at the NVPools office.

What do I do if I can’t make my IST dates?

You can attend a neighboring clusters IST date for a makeup.  We will have one scheduled makeup date at the beginning of August but you can only make up one of the two sessions at this date.  Your pool manager will be able to guide you to the closest pools IST training dates.

How do I sign up to teach swim lessons?

We will hold a swim lesson training session in every cluster in June.  Once you have attended the training session you will be eligible to teach private and group lessons at your pool.  Pay rates will vary depending on whether or not you attend the training session.

How do I obtain a pool operator’s permit?

If you work in Fairfax County you are able to get a pool operators permit from the Pool and Spa Association. If you work in Prince William or Loudon County you can obtain a pool operator permit through the NSPF. If you would like more information please contact Juli Branch at the NVpools office.

Do I receive a raise once I get my pool operator’s permit?

Yes.  Once you receive your permit please send a copy to the office so we can adjust your pay rate.

When do I get paid?

You will receive a pay check every two weeks.  The schedule of pay dates can be found  on the pay period form located in the green forms binder at each facility.  Paychecks will be delivered to you at your home pool on Fridays by your pool manager.  Please note that the company needs a week to process payroll.

How do I know my hours will be correct?

Lifeguards are responsible for initialing timecards at any pool they work a shift at during a pay period.  By initialing the timecard you are verifying that your hours were recorded correctly.

Will breaks be taken out of my hours?

Yes.  If you work a shift that is equal to five hours or more than a ½ hour break will be deducted for each of those shifts.  If you work a shift that is less than five hours then no breaks will be removed from your hours.

 

 

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